| Original language | English |
|---|---|
| Title of host publication | Handbook of Product and Service Development in Communication and Information Technology |
| Editors | Timo O. Korhonen, Antti Ainamo |
| Place of Publication | Dordrecht |
| Publisher | Kluwer Academic Publishers |
| Pages | 211-234 |
| Publication status | Published - 2003 |
| MoE publication type | A3 Book section, Chapters in research books |
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