Exploration of a multi-dimensional evaluation of books based on online reviews: A text mining approach

Tianxi Dong, Matti Hamalainen, Zhangxi Lin, Binjie Luo

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Abstract

    With advancements made to the Internet, a considerable increase in the number and types of products available online has come. Yet, the large amount of online consumer reviews may present an obstacle to potential buyers. This study proposes a four-dimensional book evaluation system for use by leading online booksellers, thereby enabling potential buyers to form decisions based on differentiated criteria. This book evaluation system was empirically examined by employing a text mining approach and multivariate regression model. The findings here-in may aid in improving the understanding of the construction of online product evaluation systems.

    Original languageEnglish
    Title of host publicationE-Life: Web-Enabled Convergence of Commerce, Work, and Social Life - 10th Workshop on E-Business, WEB 2011, Revised Selected Papers
    PublisherSpringer Verlag
    Pages119-129
    Number of pages11
    Volume108 LNBIP
    ISBN (Electronic)978-3-642-29873-8
    ISBN (Print)9783642298721
    DOIs
    Publication statusPublished - 2012
    MoE publication typeA4 Article in a conference publication
    EventWorkshop on E-Business on E-Life: Web-Enabled Convergence of Commerce, Work, and Social Life - Shanghai, China
    Duration: 4 Dec 20114 Dec 2011
    Conference number: 10

    Publication series

    NameLecture Notes in Business Information Processing
    Volume108 LNBIP
    ISSN (Print)1865-1348

    Workshop

    WorkshopWorkshop on E-Business on E-Life: Web-Enabled Convergence of Commerce, Work, and Social Life
    Abbreviated titleWEB
    CountryChina
    CityShanghai
    Period04/12/201104/12/2011

    Keywords

    • evaluation system
    • Online review
    • text mining

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