Experiences with Service Design Tools for Visualising and Prototyping

Danielle Pichlis, Mikko Raatikainen, Sofia Pusa, Heidi Uppa, Marja Seliger

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Service design is a means for creating new, or improving existing services by thoroughly understanding the problem space, and developing creative solutions. Though the literature describes a service d
Original languageEnglish
Title of host publicationThe International Association of Societies of Design Research (IASDR) Congress, Brisbane, Australia, November 2-5, 2015
EditorsAlethea Blackler Vesna Popovic, Nithikul Nimkulrat Ding-Bang Luh, Yukari Nagai Ben Kraal
Place of PublicationLondon
PublisherDesign Research Society
Pages1690-1706
ISBN (Print)978-0-646-94318-3
Publication statusPublished - 2015
MoE publication typeA4 Article in a conference publication

Cite this

Pichlis, D., Raatikainen, M., Pusa, S., Uppa, H., & Seliger, M. (2015). Experiences with Service Design Tools for Visualising and Prototyping. In A. B. Vesna Popovic, N. N. Ding-Bang Luh, & Y. N. Ben Kraal (Eds.), The International Association of Societies of Design Research (IASDR) Congress, Brisbane, Australia, November 2-5, 2015 (pp. 1690-1706). London: Design Research Society.