Experiences of a short vocal training course for call-centre customer service advisors

Laura Lehto, Leena Rantala, Erkki Vilkman, Paavo Alku, Tom Bäckström

Research output: Contribution to journalArticleScientificpeer-review

26 Citations (Scopus)
Original languageEnglish
Pages (from-to)163-176
JournalFolia Phoniatrica et Logopaedica
Volume55
Issue number4
Publication statusPublished - 2003
MoE publication typeA1 Journal article-refereed

Keywords

  • vocal loading
  • vocal training
  • voice production

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