Expanding performance feedback theory to temporary organizations

Hendrik Wilhelm, Norbert Steigenberger, Jouni Juntunen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Temporary organizations–such as projects–are increasingly relevant, yet organization theory on temporary organizations remains incomplete. In particular, we have little understanding of when and how temporary organizations change. Performance feedback theory, the behavioral theory of the firm’s cornerstone to explain change in organizations, provides a promising platform to address this problem. We bring together ideas on goal- based aspiration levels, time pressure, and vicarious learning to expand performance feedback theory to temporary organizations. Specifically, we theorize and test how time pressure and vicarious learning affect aspiration- level induced change in temporary organizations. We test our theory using a unique longitudinal dataset on 575 fundraising projects (7,752 observations) published on Kickstarter. Our results largely confirm our theorizing, demonstrating that performance below the aspiration level (i.e. negative performance feedback) has a non-linear effect on the change of narratives, which is attenuated by time pressure. Furthermore, performance below the aspiration level benefits vicarious learning of complex and general narratives from best-performing peers, a result that parallels temporary organizations and non-temporary organizations. We discuss implications for theory and research on performance feedback theory and temporary organizations.
Original languageEnglish
Title of host publicationAcademy of Management Proceedings
PublisherAcademy of Management
DOIs
Publication statusPublished - 2017
MoE publication typeA4 Article in a conference publication
EventAcademy of Management Annual Meeting: At the Interface - Atlanta, United States
Duration: 4 Aug 20178 Aug 2017
Conference number: 77

Publication series

NameAcademy of Management Proceedings
ISSN (Electronic)2151-6561

Other

OtherAcademy of Management Annual Meeting
Abbreviated titleAOM
Country/TerritoryUnited States
CityAtlanta
Period04/08/201708/08/2017

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