@inbook{10c1940a04ff4d9fa5c82a5acb72c12b,
title = "Evolution of banking service providers in Finland",
author = "Anu Bask and Hilkka Merisalo-Rantanen and Markku Tinnil{\"a} and Theresa Lauraeus",
year = "2012",
language = "English",
isbn = "978-952-60-4655-6",
series = "Aalto University publication series BUSINESS + ECONOMY",
publisher = "Aalto ARTS Books",
number = "1/2012",
pages = "51--70",
editor = "Jaakko Aspara and Risto Rajala and Tuunainen, {Virpi Kristiina}",
booktitle = "The future of banking services",
address = "Finland",
}