Evaluation of an integrated paper and digital document management system

Matthew Jervis*, Masood Masoodian

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2 Citations (Scopus)

Abstract

Paper documents are still an integral component of our everyday working lives, and are likely to remain so for the foreseeable future. Fortunately, advances in electronic technology in recent years have made it possible to develop digital systems that better integrate paper and digital document management. However, as far as we are aware, none of these integrated document management systems have been evaluated to demonstrate whether the users would indeed find them valuable for managing paper documents. In this paper we present a user study of one such system, called SOPHYA, that provides a means of linking the management of real world document artefacts (e.g., folders) with their electronic counterparts, so that document management activities such as locating, retrieving, and filing documents can be better supported, especially for large collections. The study is in the form of a laboratory-based evaluation, in which participants with experience in document management used the system to perform several tasks, such as locating and retrieving folders, and provided feedback based on their own experience. The results of this study show that users are able to apply software functionality they use for storage and retrieval of electronic documents to effectively manage paper documents as well. Our study has also identified a range of other potential benefits that the users envisage for such a technology in their diverse work environments.

Original languageEnglish
Title of host publicationHuman-Computer Interaction - INTERACT 2011 - 13th IFIP TC 13 International Conference, Proceedings
Pages100-116
Number of pages17
EditionPART 3
DOIs
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication
EventIFIP TC 13 International Conference on Human–Computer Interaction - Lisbon, Portugal
Duration: 5 Sep 20119 Sep 2011
Conference number: 13

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 3
Volume6948 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceIFIP TC 13 International Conference on Human–Computer Interaction
Abbreviated titleINTERACT
CountryPortugal
CityLisbon
Period05/09/201109/09/2011

Keywords

  • digital documents
  • Document management
  • electronic documents
  • evaluation
  • paper documents
  • tangible interfaces

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