Evaluating future automation work in process plants with an experience-driven science fiction prototype

Tiina Kymäläinen; Eija Kaasinen; Maiju Aikala; Jaakko Hakulinen; Tomi Heimonen; Hannu Paunonen; Jouni Ruotsalainen; Lauri Lehtikunnas; Petri Mannonen

doi:10.1109/IE.2016.17

Evaluating future automation work in process plants with an experience-driven science fiction prototype

Tiina Kymäläinen^*, Eija Kaasinen, Maiju Aikala, Jaakko Hakulinen, Tomi Heimonen, Hannu Paunonen, Jouni Ruotsalainen, Lauri Lehtikunnas, Petri Mannonen

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

9 Citations (Scopus)

Abstract

This paper introduces a video-illustrated science fiction prototype 'Remote operator's day in a future control center in 2025' aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.

Original language	English
Title of host publication	Proceedings - 12th International Conference on Intelligent Environments, IE 2016
Publisher	IEEE
Pages	54-61
Number of pages	8
ISBN (Electronic)	9781509040568
DOIs	https://doi.org/10.1109/IE.2016.17
Publication status	Published - 26 Oct 2016
MoE publication type	A4 Conference publication
Event	International Conference on Intelligent Environments - London, United Kingdom Duration: 14 Sept 2016 → 16 Sept 2016 Conference number: 12

Conference

Conference	International Conference on Intelligent Environments
Abbreviated title	IE
Country/Territory	United Kingdom
City	London
Period	14/09/2016 → 16/09/2016

Keywords

human-computer interaction (HCI)
Industry 4.0
process control work
science fiction prototyping
user experience (UX) design

Access to Document

10.1109/IE.2016.17

Cite this

Kymäläinen, T., Kaasinen, E., Aikala, M., Hakulinen, J., Heimonen, T., Paunonen, H., Ruotsalainen, J., Lehtikunnas, L., & Mannonen, P. (2016). Evaluating future automation work in process plants with an experience-driven science fiction prototype. In Proceedings - 12th International Conference on Intelligent Environments, IE 2016 (pp. 54-61). Article 7723470 IEEE. https://doi.org/10.1109/IE.2016.17

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title = "Evaluating future automation work in process plants with an experience-driven science fiction prototype",

abstract = "This paper introduces a video-illustrated science fiction prototype 'Remote operator's day in a future control center in 2025' aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.",

keywords = "human-computer interaction (HCI), Industry 4.0, process control work, science fiction prototyping, user experience (UX) design",

author = "Tiina Kym{\"a}l{\"a}inen and Eija Kaasinen and Maiju Aikala and Jaakko Hakulinen and Tomi Heimonen and Hannu Paunonen and Jouni Ruotsalainen and Lauri Lehtikunnas and Petri Mannonen",

year = "2016",

month = oct,

day = "26",

doi = "10.1109/IE.2016.17",

language = "English",

pages = "54--61",

booktitle = "Proceedings - 12th International Conference on Intelligent Environments, IE 2016",

publisher = "IEEE",

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}

Kymäläinen, T, Kaasinen, E, Aikala, M, Hakulinen, J, Heimonen, T, Paunonen, H, Ruotsalainen, J, Lehtikunnas, L & Mannonen, P 2016, Evaluating future automation work in process plants with an experience-driven science fiction prototype. in Proceedings - 12th International Conference on Intelligent Environments, IE 2016., 7723470, IEEE, pp. 54-61, International Conference on Intelligent Environments, London, United Kingdom, 14/09/2016. https://doi.org/10.1109/IE.2016.17

Evaluating future automation work in process plants with an experience-driven science fiction prototype. / Kymäläinen, Tiina; Kaasinen, Eija; Aikala, Maiju et al.
Proceedings - 12th International Conference on Intelligent Environments, IE 2016. IEEE, 2016. p. 54-61 7723470.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Aikala, Maiju

AU - Hakulinen, Jaakko

AU - Heimonen, Tomi

AU - Paunonen, Hannu

AU - Ruotsalainen, Jouni

AU - Lehtikunnas, Lauri

AU - Mannonen, Petri

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AB - This paper introduces a video-illustrated science fiction prototype 'Remote operator's day in a future control center in 2025' aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.

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Y2 - 14 September 2016 through 16 September 2016

ER -

Evaluating future automation work in process plants with an experience-driven science fiction prototype

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