Evaluating future automation work in process plants with an experience-driven science fiction prototype

Tiina Kymäläinen*, Eija Kaasinen, Maiju Aikala, Jaakko Hakulinen, Tomi Heimonen, Hannu Paunonen, Jouni Ruotsalainen, Lauri Lehtikunnas, Petri Mannonen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

8 Citations (Scopus)

Abstract

This paper introduces a video-illustrated science fiction prototype 'Remote operator's day in a future control center in 2025' aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.

Original languageEnglish
Title of host publicationProceedings - 12th International Conference on Intelligent Environments, IE 2016
PublisherIEEE
Pages54-61
Number of pages8
ISBN (Electronic)9781509040568
DOIs
Publication statusPublished - 26 Oct 2016
MoE publication typeA4 Conference publication
EventInternational Conference on Intelligent Environments - London, United Kingdom
Duration: 14 Sept 201616 Sept 2016
Conference number: 12

Conference

ConferenceInternational Conference on Intelligent Environments
Abbreviated titleIE
Country/TerritoryUnited Kingdom
CityLondon
Period14/09/201616/09/2016

Keywords

  • human-computer interaction (HCI)
  • Industry 4.0
  • process control work
  • science fiction prototyping
  • user experience (UX) design

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