Encouraging the Use of eHealth Services: A Survey of Patients' Experiences

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Standard

Encouraging the Use of eHealth Services : A Survey of Patients' Experiences. / Karisalmi, Nina; Kaipio, Johanna; Kujala, Sari.

Improving Usability, Safety and Patient Outcomes with Health Information Technology. 2019. p. 206-211 (Studies in Health Technology and Informatics; Vol. 257).

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Harvard

Karisalmi, N, Kaipio, J & Kujala, S 2019, Encouraging the Use of eHealth Services: A Survey of Patients' Experiences. in Improving Usability, Safety and Patient Outcomes with Health Information Technology. Studies in Health Technology and Informatics, vol. 257, pp. 206-211. https://doi.org/10.3233/978-1-61499-951-5-206

APA

Karisalmi, N., Kaipio, J., & Kujala, S. (2019). Encouraging the Use of eHealth Services: A Survey of Patients' Experiences. In Improving Usability, Safety and Patient Outcomes with Health Information Technology (pp. 206-211). (Studies in Health Technology and Informatics; Vol. 257). https://doi.org/10.3233/978-1-61499-951-5-206

Vancouver

Karisalmi N, Kaipio J, Kujala S. Encouraging the Use of eHealth Services: A Survey of Patients' Experiences. In Improving Usability, Safety and Patient Outcomes with Health Information Technology. 2019. p. 206-211. (Studies in Health Technology and Informatics). https://doi.org/10.3233/978-1-61499-951-5-206

Author

Karisalmi, Nina ; Kaipio, Johanna ; Kujala, Sari. / Encouraging the Use of eHealth Services : A Survey of Patients' Experiences. Improving Usability, Safety and Patient Outcomes with Health Information Technology. 2019. pp. 206-211 (Studies in Health Technology and Informatics).

Bibtex - Download

@inbook{d777d5d48d8545349461e3e1d811b055,
title = "Encouraging the Use of eHealth Services: A Survey of Patients' Experiences",
abstract = "To promote eHealth services effectively, it is important to understand what motivates people to use these services and how they can be further supported. Our aim was to explore user experiences with eHealth services from the viewpoint of patients with chronic illnesses. The survey data included responses from 397 patients actively using eHealth services in Finland. Most of them had positive experiences using the services. We found that these positive experiences and the perceived benefits of eHealth services encouraged patients to continue using the services. In order to bolster the use of eHealth services, patients and other potential users must be informed about the new services and how to access them. Healthcare personnel play a key role in introducing eHealth services to patients and instructing them on their use.",
keywords = "eHealth service, patient’s experience, online questionnaire, user experience",
author = "Nina Karisalmi and Johanna Kaipio and Sari Kujala",
year = "2019",
month = "2",
doi = "10.3233/978-1-61499-951-5-206",
language = "English",
isbn = "978-1-61499-950-8",
series = "Studies in Health Technology and Informatics",
publisher = "IOP Press",
pages = "206--211",
booktitle = "Improving Usability, Safety and Patient Outcomes with Health Information Technology",

}

RIS - Download

TY - CHAP

T1 - Encouraging the Use of eHealth Services

T2 - A Survey of Patients' Experiences

AU - Karisalmi, Nina

AU - Kaipio, Johanna

AU - Kujala, Sari

PY - 2019/2

Y1 - 2019/2

N2 - To promote eHealth services effectively, it is important to understand what motivates people to use these services and how they can be further supported. Our aim was to explore user experiences with eHealth services from the viewpoint of patients with chronic illnesses. The survey data included responses from 397 patients actively using eHealth services in Finland. Most of them had positive experiences using the services. We found that these positive experiences and the perceived benefits of eHealth services encouraged patients to continue using the services. In order to bolster the use of eHealth services, patients and other potential users must be informed about the new services and how to access them. Healthcare personnel play a key role in introducing eHealth services to patients and instructing them on their use.

AB - To promote eHealth services effectively, it is important to understand what motivates people to use these services and how they can be further supported. Our aim was to explore user experiences with eHealth services from the viewpoint of patients with chronic illnesses. The survey data included responses from 397 patients actively using eHealth services in Finland. Most of them had positive experiences using the services. We found that these positive experiences and the perceived benefits of eHealth services encouraged patients to continue using the services. In order to bolster the use of eHealth services, patients and other potential users must be informed about the new services and how to access them. Healthcare personnel play a key role in introducing eHealth services to patients and instructing them on their use.

KW - eHealth service

KW - patient’s experience

KW - online questionnaire

KW - user experience

U2 - 10.3233/978-1-61499-951-5-206

DO - 10.3233/978-1-61499-951-5-206

M3 - Chapter

SN - 978-1-61499-950-8

T3 - Studies in Health Technology and Informatics

SP - 206

EP - 211

BT - Improving Usability, Safety and Patient Outcomes with Health Information Technology

ER -

ID: 32095820