Employees and users as resource integrators in service innovation: a learning framework

Mervi Hasu, Marja Toivonen, Tiina Tuominen, Eveliina Saari

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

13 Citations (Scopus)
Original languageEnglish
Title of host publicationThe Handbook of Service Innovation
EditorsSelen R.Agarwal, Roos W, R. Green
Place of PublicationLondon
ISBN (Electronic)978-1-4471-6590-3
Publication statusPublished - 2015
MoE publication typeA3 Part of a book or another research book


  • employee-driven innovation, user-driven innovation, service innovation, service dominant logic, bricolage, expansive learning

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