Efficient service production: service factories in banking

Research output: Contribution to journalArticleScientificpeer-review

6 Citations (Scopus)
Original languageEnglish
Pages (from-to)648-661
JournalBUSINESS PROCESS MANAGEMENT JOURNAL
Volume19
Issue number4
Publication statusPublished - 2013
MoE publication typeA1 Journal article-refereed

Cite this