| Original language | English |
|---|---|
| Pages (from-to) | 648-661 |
| Journal | Business Process Management Journal |
| Volume | 19 |
| Issue number | 4 |
| Publication status | Published - 2013 |
| MoE publication type | A1 Journal article-refereed |
Efficient service production: service factories in banking
Research output: Contribution to journal › Article › Scientific › peer-review
6
Citations
(Scopus)