Drywall Installers' Work Demands - Tackling between Normal Duties and Absurd Challenges

When developing the construction industry, also the work at the construction site needs to be understood. Moreover, the construction work needs to be developed as part of the developing of the construction industry; the work at the site does not take place in isolation. The worker level, investigated from the worker's perspective, is mainly missing in the studies about the construction industry. In this study, the demands of the drywall installers are analysed according to Core-Task Analysis. The demands are classified between dynamics, complexity, and uncertainty related demands. Further analysis shows that the party primarily responsible for managing the demands can be also some other party than the worker him/herself. Moreover, some of the demands are out of proportion. We argue that the experience of the workers is vital for the successful construction work. The superiors often lack experience needed at the site and the workers then need to use their experience in tackling daily challenges. Especially, the experienced worker is able to compensate the deficiencies in the floorplans and construction drawings. The managing of some of the demands can be supported by providing the workers visual information. Visual information represents a means to deliver information also when the workers do not share a common language.