Abstract
Global software development (GSD) implies a distributed development organization, where coordination is needed to efficiently achieve development objectives. So far, socio-technical congruence has examined coordination needs and activities through software code dependencies. However, GSD requires coordination beyond software artifacts. In this paper, we present an interview-based study of software practitioners from companies engaged in GSD. The study examines how different dimensions of interactions are interrelated, and how they affect software development. Our study suggests that, in addition to the relationship between organizational and technical system structure, GSD performance is affected by consistency in communication, operational procedures, and social structures. These can only partially be impacted through formal procedures, and we suggest that distributing coordination work by empowering developers could lead to increased performance.
Original language | English |
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Title of host publication | Product-Focused Software Process Improvement - 21st International Conference, PROFES 2020, Proceedings |
Editors | Maurizio Morisio, Marco Torchiano, Andreas Jedlitschka |
Publisher | SPRINGER |
Pages | 315-330 |
Number of pages | 16 |
ISBN (Electronic) | 978-3-030-64148-1 |
ISBN (Print) | 978-3-030-64147-4 |
DOIs | |
Publication status | Published - 21 Nov 2020 |
MoE publication type | A4 Article in a conference publication |
Event | International Conference on Product-Focused Software Process Improvement - Turin, Italy Duration: 26 Nov 2020 → 27 Nov 2020 Conference number: 21 https://www.profes-conferences.org/ |
Publication series
Name | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
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Publisher | SPRINGER |
Volume | 12562 |
ISSN (Print) | 0302-9743 |
Conference
Conference | International Conference on Product-Focused Software Process Improvement |
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Abbreviated title | PROFES |
Country/Territory | Italy |
City | Turin |
Period | 26/11/2020 → 27/11/2020 |
Internet address |
Keywords
- Global software development
- Human factors
- Socio-technical system
- Coordination
- Communication