Dimensions of Consistency in GSD: Social Factors, Structures and Interactions

Outi Sievi-Korte*, Fabian Fagerholm, Kari Systä, Tommi Mikkonen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)
104 Downloads (Pure)


Global software development (GSD) implies a distributed development organization, where coordination is needed to efficiently achieve development objectives. So far, socio-technical congruence has examined coordination needs and activities through software code dependencies. However, GSD requires coordination beyond software artifacts. In this paper, we present an interview-based study of software practitioners from companies engaged in GSD. The study examines how different dimensions of interactions are interrelated, and how they affect software development. Our study suggests that, in addition to the relationship between organizational and technical system structure, GSD performance is affected by consistency in communication, operational procedures, and social structures. These can only partially be impacted through formal procedures, and we suggest that distributing coordination work by empowering developers could lead to increased performance.
Original languageEnglish
Title of host publicationProduct-Focused Software Process Improvement - 21st International Conference, PROFES 2020, Proceedings
EditorsMaurizio Morisio, Marco Torchiano, Andreas Jedlitschka
Number of pages16
ISBN (Electronic)978-3-030-64148-1
ISBN (Print)978-3-030-64147-4
Publication statusPublished - 21 Nov 2020
MoE publication typeA4 Article in a conference publication
EventInternational Conference on Product-Focused Software Process Improvement - Turin, Italy
Duration: 26 Nov 202027 Nov 2020
Conference number: 21

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN (Print)0302-9743


ConferenceInternational Conference on Product-Focused Software Process Improvement
Abbreviated titlePROFES
Internet address


  • Global software development
  • Human factors
  • Socio-technical system
  • Coordination
  • Communication


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