Digital technologies at work are great, aren’t they? The development of information and communication technologies (ICT) and their relevance in the world of work

Christian Korunka, Matti Vartiainen

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

11 Citations (Scopus)

Abstract

The digitization of working life and communication and information technologies (ICTs) are now essential components of working environments and important working tools. ICTs affect all kinds of work. Many of these influences are positive (e.g., improved work processes, better access to knowledge). On the other hand, ICTs may also be responsible for increased job demands and decreases in the quality of working life. The chapter begins with a short history of ICT at work. An overview over the use of ICTs for individual and group work is given. The positive and negative outcomes of ICTs are described at the levels of the individual, the job, the organization, and outside of work. Finally, the sociomaterial approach as an exemplary approach for job design and the management of ICT-related change processes are briefly described.

Original languageEnglish
Title of host publicationAn Introduction to Work and Organizational Psychology
Subtitle of host publicationAn International Perspective
EditorsN. Chmiel, F. Fraccaroli, M. Sverke
Place of PublicationUK
PublisherJohn Wiley & Sons
Pages102-120
Number of pages19
ISBN (Electronic)9781119168058
ISBN (Print)978-1-119-16802-7
DOIs
Publication statusPublished - 11 Mar 2017
MoE publication typeA3 Book section, Chapters in research books

Keywords

  • ICT
  • implementation of change
  • information and communication technologies
  • intensified autonomy demands
  • intensified learning demands
  • Internet of Things
  • social acceleration
  • sociomaterial approach

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