Digital Services for Entrepreneurs in Informal Settlements

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


In this poster, we examine the possibilities digital services may provide to entrepreneurs in informal settlements where traditional employment is scarce. The literature and our fieldwork shows that the entrepreneurs can be separated to two main categories based on their motivations; surviving and growing. The different entrepreneurs need different digital services for support. We collect these needs in the DSE-model, which is presented as our contribution. Also considered are the ethical ramifications of push to entrepreneurship.

Original languageEnglish
Title of host publicationProceedings of the 2nd African Conference for Human Computer Interaction
Subtitle of host publicationThriving Communities, AfriCHI 2018
EditorsIzak van Zyl, Dharm Singh Jat, Heike Winschiers-Theophilus, Naska Goagoses, Rita Orji, Elefelious G. Belay, Anicia Peters
Number of pages4
ISBN (Electronic)9781450365581
Publication statusPublished - 3 Dec 2018
MoE publication typeA4 Conference publication
EventAfrican Conference for Human Computer Interaction - Safari Hotel, Windhoek, Namibia
Duration: 3 Dec 20187 Dec 2018
Conference number: 2


ConferenceAfrican Conference for Human Computer Interaction
Abbreviated titleAfriCHI
Internet address


  • Digital services
  • Emerging economies
  • Entrepreneurship
  • Money earning


Dive into the research topics of 'Digital Services for Entrepreneurs in Informal Settlements'. Together they form a unique fingerprint.

Cite this