Developing Smart Sustainable City Services: Towards Actor Engagement Approach

Una Meriläinen; Hadi Ghanbari; Kari Koskinen

Developing Smart Sustainable City Services: Towards Actor Engagement Approach

Una Meriläinen, Hadi Ghanbari^*, Kari Koskinen

^*Corresponding author for this work

Department of Information and Service Management

Aalto University School of Business

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Abstract

The ongoing shift towards urbanisation requires new kinds of cities. Smart Sustainable Cities (SSCs) aim to solve problems caused by rapid urbanisation and climate change with the help of digital innovations. Until now, research and practice have mainly focused on using ICT to make cities more functional while overlooking the social and environmental challenges of urbanisation. Considering the complex nature of these challenges, we must incorporate various technical, social, and environmental issues while developing SSC services. To that end, following Design Science Research, we propose the Actor Engagement Approach (AEA). Drawing on the participatory design and urban analytics literature and conducting ten semi-structured interviews with smart city experts, we developed and demonstrated the feasibility of the AEA iteratively. As such, we contribute to IS research and practice by proposing a novel artefact and a set of theoretically informed and empirically grounded design principles for developing SSC solutions.

Original language	English
Title of host publication	Pacific Asia Conference on Information Systems
Publisher	Association for Information Systems
Publication status	Published - 5 Jul 2022
MoE publication type	A4 Conference publication
Event	Pacific Asia Conference on Information Systems - Taipei/Sydney virtual conference, Virtual, Online Duration: 5 Jul 2022 → 9 Jul 2022

Publication series

Name	Pacific Asia Conference on Information Systems (PACIS)
ISSN (Electronic)	2689-6354

Conference

Conference	Pacific Asia Conference on Information Systems
Abbreviated title	PACIS
City	Virtual, Online
Period	05/07/2022 → 09/07/2022

Keywords

Smart City
Smart Sustainable City
Urban Analytics
Participatory Design
Design science research (DSR)

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

https://aisel.aisnet.org/pacis2022/37/

1 Finished
1 Active

-: FINEST TWINS GA856602Nieminen
01/12/2019 → 31/05/2027
Project: EU_HEFWP
-: FINEST TW WP6/Rossi
Rossi, M. (Principal investigator)
01/12/2019 → 30/11/2023
Project: EU: Framework programmes funding

Cite this

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title = "Developing Smart Sustainable City Services: Towards Actor Engagement Approach",

abstract = "The ongoing shift towards urbanisation requires new kinds of cities. Smart Sustainable Cities (SSCs) aim to solve problems caused by rapid urbanisation and climate change with the help of digital innovations. Until now, research and practice have mainly focused on using ICT to make cities more functional while overlooking the social and environmental challenges of urbanisation. Considering the complex nature of these challenges, we must incorporate various technical, social, and environmental issues while developing SSC services. To that end, following Design Science Research, we propose the Actor Engagement Approach (AEA). Drawing on the participatory design and urban analytics literature and conducting ten semi-structured interviews with smart city experts, we developed and demonstrated the feasibility of the AEA iteratively. As such, we contribute to IS research and practice by proposing a novel artefact and a set of theoretically informed and empirically grounded design principles for developing SSC solutions.",

keywords = "Smart City, Smart Sustainable City, Urban Analytics, Participatory Design, Design science research (DSR)",

author = "Una Meril{\"a}inen and Hadi Ghanbari and Kari Koskinen",

year = "2022",

month = jul,

day = "5",

language = "English",

series = "Pacific Asia Conference on Information Systems (PACIS)",

publisher = "Association for Information Systems",

booktitle = "Pacific Asia Conference on Information Systems",

address = "United States",

note = "Pacific Asia Conference on Information Systems, PACIS ; Conference date: 05-07-2022 Through 09-07-2022",

}

Meriläinen, U, Ghanbari, H & Koskinen, K 2022, Developing Smart Sustainable City Services: Towards Actor Engagement Approach. in Pacific Asia Conference on Information Systems., 1537, Pacific Asia Conference on Information Systems (PACIS), Association for Information Systems, Pacific Asia Conference on Information Systems, Virtual, Online, 05/07/2022. <https://aisel.aisnet.org/pacis2022/37/>

Developing Smart Sustainable City Services: Towards Actor Engagement Approach. / Meriläinen, Una; Ghanbari, Hadi ; Koskinen, Kari.
Pacific Asia Conference on Information Systems. Association for Information Systems, 2022. 1537 (Pacific Asia Conference on Information Systems (PACIS)).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Developing Smart Sustainable City Services: Towards Actor Engagement Approach

AU - Meriläinen, Una

AU - Ghanbari, Hadi

AU - Koskinen, Kari

PY - 2022/7/5

Y1 - 2022/7/5

N2 - The ongoing shift towards urbanisation requires new kinds of cities. Smart Sustainable Cities (SSCs) aim to solve problems caused by rapid urbanisation and climate change with the help of digital innovations. Until now, research and practice have mainly focused on using ICT to make cities more functional while overlooking the social and environmental challenges of urbanisation. Considering the complex nature of these challenges, we must incorporate various technical, social, and environmental issues while developing SSC services. To that end, following Design Science Research, we propose the Actor Engagement Approach (AEA). Drawing on the participatory design and urban analytics literature and conducting ten semi-structured interviews with smart city experts, we developed and demonstrated the feasibility of the AEA iteratively. As such, we contribute to IS research and practice by proposing a novel artefact and a set of theoretically informed and empirically grounded design principles for developing SSC solutions.

AB - The ongoing shift towards urbanisation requires new kinds of cities. Smart Sustainable Cities (SSCs) aim to solve problems caused by rapid urbanisation and climate change with the help of digital innovations. Until now, research and practice have mainly focused on using ICT to make cities more functional while overlooking the social and environmental challenges of urbanisation. Considering the complex nature of these challenges, we must incorporate various technical, social, and environmental issues while developing SSC services. To that end, following Design Science Research, we propose the Actor Engagement Approach (AEA). Drawing on the participatory design and urban analytics literature and conducting ten semi-structured interviews with smart city experts, we developed and demonstrated the feasibility of the AEA iteratively. As such, we contribute to IS research and practice by proposing a novel artefact and a set of theoretically informed and empirically grounded design principles for developing SSC solutions.

KW - Smart City

KW - Smart Sustainable City

KW - Urban Analytics

KW - Participatory Design

KW - Design science research (DSR)

M3 - Conference article in proceedings

T3 - Pacific Asia Conference on Information Systems (PACIS)

BT - Pacific Asia Conference on Information Systems

PB - Association for Information Systems

T2 - Pacific Asia Conference on Information Systems

Y2 - 5 July 2022 through 9 July 2022

ER -

Developing Smart Sustainable City Services: Towards Actor Engagement Approach

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

Fingerprint

Projects

-: FINEST TWINS GA856602Nieminen

-: FINEST TW WP6/Rossi

Cite this