Designing interactive systems for the experience of time

Lassi A. Liikkanen; Paula Gómez Gómez

doi:10.1145/2513506.2513522

Designing interactive systems for the experience of time

Lassi A. Liikkanen
, Paula Gómez Gómez

Aalto University

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

27 Citations (Scopus)

Abstract

User experience (UX) has become a central theme in user-centered design. It draws attention to the experiential side of use and sets new requirements for software design. Waiting and interruptions can be a source of negative experiences with interactive systems. This review paper discusses the subjective experience of time as a part of UX. It also provides advice on how to influence UX through time-considerate design. We start from the psychological theory of time perception and expand this cognitivist model to a direction compatible with affective computing. The outcome describes the interplay between cognition and affect through a concept of subjectively experienced time. We introduce six design guidelines for time-considerate design of everyday applications. Our design implications concern dialogues, progress indicators, and cost-effective system optimization relevant for UX. We point out the need for empirical research to fill in the gaps in the literature, particularly regarding user adjustment and its implications.

Original language	English
Title of host publication	Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013
Publisher	ACM
Pages	146-155
Number of pages	10
ISBN (Print)	9781450321921
DOIs	https://doi.org/10.1145/2513506.2513522
Publication status	Published - 2013
MoE publication type	A4 Conference publication
Event	ACM DPPI Conference on Designing Pleasurable Products and Interfaces - Newcastle upon Tyne, United Kingdom Duration: 3 Sept 2013 → 5 Sept 2013 Conference number: 6

Conference

Conference	ACM DPPI Conference on Designing Pleasurable Products and Interfaces
Abbreviated title	DPPI
Country/Territory	United Kingdom
City	Newcastle upon Tyne
Period	03/09/2013 → 05/09/2013

Keywords

concepts and paradigms
HCI design and evaluation methods
interaction design theory
psychology
user experience
user models

Access to Document

10.1145/2513506.2513522

Cite this

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title = "Designing interactive systems for the experience of time",

abstract = "User experience (UX) has become a central theme in user-centered design. It draws attention to the experiential side of use and sets new requirements for software design. Waiting and interruptions can be a source of negative experiences with interactive systems. This review paper discusses the subjective experience of time as a part of UX. It also provides advice on how to influence UX through time-considerate design. We start from the psychological theory of time perception and expand this cognitivist model to a direction compatible with affective computing. The outcome describes the interplay between cognition and affect through a concept of subjectively experienced time. We introduce six design guidelines for time-considerate design of everyday applications. Our design implications concern dialogues, progress indicators, and cost-effective system optimization relevant for UX. We point out the need for empirical research to fill in the gaps in the literature, particularly regarding user adjustment and its implications.",

keywords = "concepts and paradigms, HCI design and evaluation methods, interaction design theory, psychology, user experience, user models",

author = "Liikkanen, \{Lassi A.\} and G{\'o}mez, \{Paula G{\'o}mez\}",

year = "2013",

doi = "10.1145/2513506.2513522",

language = "English",

isbn = "9781450321921",

pages = "146--155",

booktitle = "Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013",

publisher = "ACM",

address = "United States",

note = "ACM DPPI Conference on Designing Pleasurable Products and Interfaces<br/>, DPPI ; Conference date: 03-09-2013 Through 05-09-2013",

}

Liikkanen, LA & Gómez, PG 2013, Designing interactive systems for the experience of time. in Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013. ACM, pp. 146-155, ACM DPPI Conference on Designing Pleasurable Products and Interfaces
, Newcastle upon Tyne, United Kingdom, 03/09/2013. https://doi.org/10.1145/2513506.2513522

TY - GEN

T1 - Designing interactive systems for the experience of time

AU - Liikkanen, Lassi A.

AU - Gómez, Paula Gómez

N1 - Conference code: 6

PY - 2013

Y1 - 2013

N2 - User experience (UX) has become a central theme in user-centered design. It draws attention to the experiential side of use and sets new requirements for software design. Waiting and interruptions can be a source of negative experiences with interactive systems. This review paper discusses the subjective experience of time as a part of UX. It also provides advice on how to influence UX through time-considerate design. We start from the psychological theory of time perception and expand this cognitivist model to a direction compatible with affective computing. The outcome describes the interplay between cognition and affect through a concept of subjectively experienced time. We introduce six design guidelines for time-considerate design of everyday applications. Our design implications concern dialogues, progress indicators, and cost-effective system optimization relevant for UX. We point out the need for empirical research to fill in the gaps in the literature, particularly regarding user adjustment and its implications.

AB - User experience (UX) has become a central theme in user-centered design. It draws attention to the experiential side of use and sets new requirements for software design. Waiting and interruptions can be a source of negative experiences with interactive systems. This review paper discusses the subjective experience of time as a part of UX. It also provides advice on how to influence UX through time-considerate design. We start from the psychological theory of time perception and expand this cognitivist model to a direction compatible with affective computing. The outcome describes the interplay between cognition and affect through a concept of subjectively experienced time. We introduce six design guidelines for time-considerate design of everyday applications. Our design implications concern dialogues, progress indicators, and cost-effective system optimization relevant for UX. We point out the need for empirical research to fill in the gaps in the literature, particularly regarding user adjustment and its implications.

KW - concepts and paradigms

KW - HCI design and evaluation methods

KW - interaction design theory

KW - psychology

KW - user experience

KW - user models

UR - https://www.scopus.com/pages/publications/84887388519

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DO - 10.1145/2513506.2513522

M3 - Conference article in proceedings

AN - SCOPUS:84887388519

SN - 9781450321921

SP - 146

EP - 155

BT - Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013

PB - ACM

T2 - ACM DPPI Conference on Designing Pleasurable Products and Interfaces<br/>

Y2 - 3 September 2013 through 5 September 2013

ER -

Designing interactive systems for the experience of time

Abstract

Conference

Keywords

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