Deciphering the black box of organizing for successful external stakeholder engagement in complex inter-organizational projects

Jere Lehtinen, Kirsi Aaltonen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Academics and practitioners have characterized external stakeholder engagement as crucial for delivering value and manifold project outcomes to a broad range of project stakeholders. Research on stakeholder management in the project management field provides valuable contributions to external stakeholder engagement, but further work is required to develop a more nuanced understanding about how to organize for successful external stakeholder engagement in the context of complex inter-organizational projects. This study explores what kind of organizing solutions contribute to successful external stakeholder engagement, how and why in complex inter-organizational projects. Our empirical study of two alliance infrastructure projects in Northern Europe offers novel understanding and insights about external stakeholder engagement. Our findings unravel three organizing solutions: governance elements, behavioral and value elements, and dynamism elements that enable the structure, content and timely deployment of successful external stakeholder engagement activities. The present study develops propositions and a static model that entail a mid-range theory about the organizing solutions and their relationships for successful external stakeholder engagement in complex inter-organizational projects, with implications for research in both project stakeholder management and alliance project management.
Original languageEnglish
Title of host publicationEURAM 2019 Annual Conference
Subtitle of host publicationExploring the Future of Management
PublisherEuropean Academy of Management (EURAM)
Number of pages44
Publication statusUnpublished - 28 Jun 2019
MoE publication typeA4 Conference publication
EventEuropean Academy of Management Annual Conference - Instituto Universitario de Lisboa (ISCTE), Lisbon, Portugal
Duration: 26 Jun 201928 Jun 2019
http://www.euram-online.org/annual-conference-2019.html

Conference

ConferenceEuropean Academy of Management Annual Conference
Country/TerritoryPortugal
CityLisbon
Period26/06/201928/06/2019
Internet address

Keywords

  • Stakeholder engagement
  • organizing solutions
  • project success
  • stakeholder management
  • theoretical model
  • mid-range theory

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