This paper analyses the current role of data assets and information systems at water and wastewater utilities in a context where most utilities are small to medium sized. Special focus is put on big data and open data, and existing information systems for their management. Based on a survey and the available literature, we conclude that water utilities could benefit from developing their data assets, and that increasing amounts of data will require utilities build in-house competencies related to management, technology, and security.
- Big data
- Information systems
- Open data
- Water and wastewater utilities