Customer value creation in value added telecommunications services

J. Takala, O. Martikainen, J. Ruusunen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationIFIP workshop on intelligent networks, 1994
EditorsT. Karttunen J. Harju
Place of PublicationLondon
PublisherChapman and Hall/CRC
Pages208-224
Publication statusPublished - 1995
MoE publication typeA4 Article in a conference publication

Keywords

  • customer value
  • intelligent networks
  • service differentiation
  • telecommunications

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