@article{a6a8ccf8b98d4db9aac9bc8fa720e904,
title = "Customer Relationship Quality in Landlord-Tenant Relationship",
keywords = "BES, customer relations, finland, office buildings, real estate, service industries, BES, customer relations, finland, office buildings, real estate, service industries, BES, customer relations, finland, office buildings, real estate, service industries",
author = "Heidi Rasila",
year = "2010",
language = "English",
volume = "28",
pages = "80--92",
journal = "Property Management",
issn = "0263-7472",
publisher = "Emerald",
number = "2",
}