Customer relations and corporate performance: case of excite and @home

Alok Chakrabarti

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationConference on Customer Relations in E-Business, Helsinki University of Technology and European Society of Industrial Engineering, Helsinki May 2002
Publication statusPublished - 2002
MoE publication typeA4 Article in a conference publication

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