Customer Journey a method to investigate user experience.

Suvi Nenonen, Heidi Rasila, Juha-Matti Junnonen, Sami Kärnä

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Original language	English
Title of host publication	European Facility Management Conference 10.-11.6.2008, Manchester, UK.
Pages	45-59
Publication status	Published - 2008
MoE publication type	A4 Article in a conference publication

Cite this

@inproceedings{c40d7afb5eca4e899ed5c53f41eeb6ed,

title = "Customer Journey a method to investigate user experience.",

author = "Suvi Nenonen and Heidi Rasila and Juha-Matti Junnonen and Sami K{\"a}rn{\"a}",

year = "2008",

language = "English",

pages = "45--59",

booktitle = "European Facility Management Conference 10.-11.6.2008, Manchester, UK.",

}