Customer interaction in service innovation: seldom intensive but often decisive: Case studies in three business service sectors

Arja Kuusisto, Mikko Riepula

Research output: Contribution to journalArticleScientificpeer-review

16 Citations (Scopus)
Original languageEnglish
Pages (from-to)171-186
JournalInternational Journal of Technology Management
Volume55
Issue number1-2
DOIs
Publication statusPublished - 2011
MoE publication typeA1 Journal article-refereed

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