CRM Implementation and Use as a Learning Process

P. Baruchelli, S. Cattai, P. Hallikainen, M. Rossi

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationIRIS 24, the 24th Information Systems Research Seminar in Scandinavia, August 11-14, Hardanger, Norway
Publication statusPublished - 2001
MoE publication typeA4 Article in a conference publication

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