Creating Visual Tools to Support Human-Centered Design Methods

Yuzhou Wang, Masood Masoodian*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Visual tools, such as illustrations, are increasingly being used as part of Human-Centred Design (HCD) methods (e.g. during the requirements gathering phase). However, many HCD practitioners, who do not have visual communication design skills, often find it difficult to determine which existing visual tools to use, or how to create new tools for their own design projects. As such, it is becoming necessary for HCD practitioners to work with visual communication designers to co-create visual tools for specific projects. Here, we provide a multidisciplinary design approach to guide the process of co-creating such visual tools. We also discuss the use of this process in a case study, which has required creating visual tools for field interviews.

Original languageEnglish
Title of host publication2020 24th International Conference Information Visualisation, IV 2020
Subtitle of host publicationProceedings of the 24th International Conference on Information Visualisation
EditorsEbad Banissi, Farzad Khosrow-Shahi, Anna Ursyn, Mark W. McK. Bannatyne, Joao Moura Pires, Nuno Datia, Kawa Nazemi, Boris Kovalerchuk, John Counsell, Andrew Agapiou, Zora Vrcelj, Hing-Wah Chau, Mengbi Li, Gehan Nagy, Richard Laing, Rita Francese, Muhammad Sarfraz, Fatma Bouali, Gilles Venturin, Marjan Trutschl, Urska Cvek, Heimo Muller, Minoru Nakayama, Marco Temperini, Tania Di Mascio, Filippo Sciarrone Veronica Rossano Rossano, Ralf Dorner, Loredana Caruccio, Autilia Vitiello, Weidong Huang, Michele Risi, Ugo Erra, Razvan Andonie, Muhammad Aurangzeb Ahmad, Ana Figueiras, Mabule Samuel Mabakane
Place of PublicationLondon
Number of pages6
ISBN (Electronic)978-1-7281-9134-8
Publication statusPublished - Sep 2020
MoE publication typeA4 Article in a conference publication
EventInternational Conference on Information Visualisation - Universität Wien, Vienna, Austria
Duration: 7 Sep 202011 Sep 2020
Conference number: 24

Publication series

NameProceedings of the International Conference on Information Visualisation
ISSN (Print)1093-9547


ConferenceInternational Conference on Information Visualisation
Abbreviated titleIV
Internet address


  • visual tools
  • visual methods
  • visual design
  • human-centered design
  • co-design
  • field research


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