Original language | English |
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Title of host publication | Service systems science |
Editors | Kyoichi Kijima |
Publisher | Springer |
Pages | 145-162 |
ISBN (Print) | 978-4-431-54266-7 |
Publication status | Published - 2015 |
MoE publication type | A3 Book section, Chapters in research books |
Creating information-based customer value with service systems in retailing
Timo Rintamäki, Lasse Mitronen
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review