Abstract
Emergency responders are increasingly functioning as knowledge workers relying on complex information systems, social media, and digital communication for situational awareness, coordination, and appraisal of their distributed efforts in crisis contexts. How should AI systems and HCI approaches effectively support these workers, whether in Emergency Operations Centers or in the field? What are the implications for interpreting, trusting, and engaging with AI systems to facilitate and coordinate relief efforts in crisis? How do we design better tools, methods, and best practices that fuse cooperative distributed knowledge among fieldworkers and autonomous systems in disaster settings? We examine prior work to illustrate the key challenges, conditions, and unexplored opportunities emerging in these distributed workplaces, that increasingly rely on real-time communication, mobile applications, and social media analytics. Designing for current and future scenarios that incorporate machine learning to better augment crisis response, presents many challenges, risks, and opportunities that must be carefully explored.
Original language | English |
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Title of host publication | 22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing |
Publisher | ACM |
Publication status | Published - 9 Sept 2019 |
MoE publication type | A4 Conference publication |
Event | ACM Conference on Computer-Supported Cooperative Work and Social Computing - Austin, United States Duration: 9 Nov 2019 → 13 Nov 2019 Conference number: 22 http://cscw.acm.org/2019/ |
Conference
Conference | ACM Conference on Computer-Supported Cooperative Work and Social Computing |
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Abbreviated title | CSCW |
Country/Territory | United States |
City | Austin |
Period | 09/11/2019 → 13/11/2019 |
Internet address |
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Dive into the research topics of 'Cooperative Crisis Response among Emergency Responders & AI Systems'. Together they form a unique fingerprint.Press/Media
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Nitin Sawhney receives an Academy of Finland grant for analyzing and reconstructing crisis narratives
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Everyday choices: How do we cooperate in times of crisis?
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Engaging the social and political in designing technologies
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