Abstract
Despite the growing importance of distributed work performed under time pressure, our knowledge about how temporary teams collaborating in virtual worlds construct shared context that enables their work is limited. Informal interaction is an essential but often overlooked feature in facilitating shared context, also in distributed teamwork. In our explorative, qualitative study, we examine engaging in informal interaction in a simulation of temporary and time constrained virtual world teamwork. Analyzing video recordings of student teams collaborating in Second Life, we find that teams engage in virtually embodied informal interaction for collecting information about each other, maintaining copresence, and transgression. Especially transgression helps teams construct shared context for their teamwork, but this can either facilitate or disrupt team performance, depending on the mutual interpretation of interactions by the team members. We suggest future research for facilitating teamwork in virtual worlds by evaluating and guiding the emerging shared contexts towards desired outcomes.
Original language | English |
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Title of host publication | Proceedings of the International Conference for Information Systems |
Place of Publication | Seoul, South Korea |
Publisher | Association for Information Systems |
Number of pages | 19 |
Publication status | Published - 1 Jan 2018 |
MoE publication type | A4 Article in a conference publication |
Event | International Conference on Information Systems - Seoul, Korea, Republic of Duration: 10 Dec 2017 → 13 Dec 2017 Conference number: 38 |
Publication series
Name | |
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Publisher | International Conference on Information Systems |
ISSN (Print) | 1026-1079 |
Conference
Conference | International Conference on Information Systems |
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Abbreviated title | ICIS |
Country | Korea, Republic of |
City | Seoul |
Period | 10/12/2017 → 13/12/2017 |