Constructing a High-quality Service Process for a Customer in Public Health Care Network

Leena Saurén, Aino Sarakorpi

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationthe Nordic Workshoop on Health Management and Organization "Redrawing Boundaries within Healthcare", 7.-8.12.2006, Copenhagen, Denmark.
    Place of PublicationCopenhagen, Denmark
    PublisherCopenhagen Business School
    Publication statusPublished - 2006
    MoE publication typeA4 Article in a conference publication


    • Public Health Care Network
    • Service Process

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