Abstract
Decisions to integrate digital technologies into work processes have a wide
influence in work organizations and needed competencies, now and in the
future. This chapter concentrates on exploring how digitalization is related
to present and future competencies by transforming work processes, task and
job contents, and the organization of labor, and finally products and services.
Changes in work processes produce changes in job and task structures:
jobs and tasks are replaced and destroyed when human labor is removed,
hybridized when new features and demands are added, and recreated when
new, previously unseen work requirements emerge. This, in turn, creates
the need for reorganizing. In this way, digitalization increases pressures to
rearrange work system elements anew. In addition to new ways of working
and leading, new competencies are needed. Future-oriented competencies are
needed at the individual, organizational, and societal levels. They include
competencies to adapt and create new ways of working, anticipation, and
digital competencies.
Keywords: competency,
influence in work organizations and needed competencies, now and in the
future. This chapter concentrates on exploring how digitalization is related
to present and future competencies by transforming work processes, task and
job contents, and the organization of labor, and finally products and services.
Changes in work processes produce changes in job and task structures:
jobs and tasks are replaced and destroyed when human labor is removed,
hybridized when new features and demands are added, and recreated when
new, previously unseen work requirements emerge. This, in turn, creates
the need for reorganizing. In this way, digitalization increases pressures to
rearrange work system elements anew. In addition to new ways of working
and leading, new competencies are needed. Future-oriented competencies are
needed at the individual, organizational, and societal levels. They include
competencies to adapt and create new ways of working, anticipation, and
digital competencies.
Keywords: competency,
Original language | English |
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Title of host publication | Digital Innovation and the Future of Work |
Editors | Hans Schaffers, Matti A. Vartiainen, Jacques Bus |
Place of Publication | Denmark |
Publisher | River Publishers |
Chapter | 11 |
Pages | 225-257 |
Number of pages | 32 |
ISBN (Electronic) | 978-87-7022-219-8 |
ISBN (Print) | 978-87-7022-220-4 |
Publication status | Published - Dec 2020 |
MoE publication type | A3 Book section, Chapters in research books |
Publication series
Name | River Publishers Series in Information Science and Technology |
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Publisher | River Publishers |
Keywords
- competency
- digitalization
- work process
- job demands
- renewed job and task contents
- resilience