Competence management as a dynamic capability: A strategic enterprise system for a knowledge-intensive project organization

Erkka Niemi, Sami Laine

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

7 Citations (Scopus)


The concept of dynamic capabilities in strategy literature assumes that organizations need to adapt to radical perpetual change in order to ensure survival. In this research we aimed to increase the understanding of competence management as a strategic dynamic capability. This longitudinal interpretive case study was conducted from 2013 to 2015 in a publicly traded professional services company operating in the technology consulting field. The data was gathered during a real-life organizational development initiative and interpreted by an involved researcher and an outside researcher. During the research period, the company implemented organizational changes and developed a new enterprise system to transform its job-based human resource management into skill-based competence management. According to our experience, competence typology and Level 5 Leadership concepts fit well in guiding competence management in dynamic service economy markets. However, our experiences also suggest that competence management should aim towards customer demand and employee interests rather than only focusing on current strengths.

Original languageEnglish
Title of host publicationProceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016
PublisherIEEE Computer Society
Number of pages10
ISBN (Electronic)9780769556703
Publication statusPublished - 7 Mar 2016
MoE publication typeA4 Article in a conference publication
EventAnnual Hawaii International Conference on System Sciences - Koloa, United States
Duration: 5 Jan 20168 Jan 2016
Conference number: 49


ConferenceAnnual Hawaii International Conference on System Sciences
Abbreviated titleHICSS
Country/TerritoryUnited States


  • Action design research
  • Competence management
  • Dynamic capability
  • Enterprise system
  • Human resource development
  • Interpretive case study
  • Knowledge management
  • Qualitative research
  • Strategic management


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