@inproceedings{75b52d6dc2d44642a0796074028dcdb3,
title = "Communicative competence and interpersonal skills in the everyday interaction of international business professionals",
author = "Anne Kankaanranta and Leena Louhiala-Salminen",
year = "2009",
language = "English",
booktitle = "Autumn Conference of Interpersonal Communication and Social Interaction Section of ECREA, Tampere, Finland, 21-23 October, 2009",
publisher = "European Communication Research and Education Association (ECREA)",
address = "Belgium",
}