Co-creating health: Do service encounters affect customer activity in a lifestyle intervention?

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Original language	English
Title of host publication	QUIS12 conference (The 12th International Research Symposium on Service Excellence in Management), Ithaca, NY, USA, June 2-5, 2011
Pages	835-844
Publication status	Published - 2011
MoE publication type	A4 Conference publication

Cite this

@inproceedings{b00baab027604889b8155d74a8d28887,

title = "Co-creating health: Do service encounters affect customer activity in a lifestyle intervention?",

author = "Karita Reijonsaari and Olli-Pekka Kahilakoski",

year = "2011",

language = "English",

isbn = "978-0-578-08457-2",

pages = "835--844",

booktitle = "QUIS12 conference (The 12th International Research Symposium on Service Excellence in Management), Ithaca, NY, USA, June 2-5, 2011",

}

Co-creating health: Do service encounters affect customer activity in a lifestyle intervention? / Reijonsaari, Karita; Kahilakoski, Olli-Pekka.
QUIS12 conference (The 12th International Research Symposium on Service Excellence in Management), Ithaca, NY, USA, June 2-5, 2011. 2011. p. 835-844.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review