Co-creating health: Do service encounters affect customer activity in a lifestyle intervention?

Karita Reijonsaari, Olli-Pekka Kahilakoski

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationQUIS12 conference (The 12th International Research Symposium on Service Excellence in Management), Ithaca, NY, USA, June 2-5, 2011
    Pages835-844
    Publication statusPublished - 2011
    MoE publication typeA4 Article in a conference publication

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