Chapter XI: The Role of E-Services in the Transition from the Product Focus to the Service Focus in the Printing Business Case Lexmark

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review


Research units


Original languageEnglish
Title of host publicationCases on managing e-services
EditorsAda Scupola
Publication statusPublished - 2009
MoE publication typeA3 Part of a book or another research book

ID: 3854610