Chapter XI: The Role of E-Services in the Transition from the Product Focus to the Service Focus in the Printing Business Case Lexmark

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationCases on managing e-services
EditorsAda Scupola
Place of PublicationHershey, PA
Publication statusPublished - 2009
MoE publication typeA3 Part of a book or another research book

Cite this