@inbook{198d774a64094b51a0a6cf09988b60c1,
title = "Changing process models to improve demand chain performance",
author = "Jussi Heikkil{\"a} and Olli Suolanen",
year = "2003",
language = "English",
editor = "\{von Zedtwitz\}, Max and Georges Haour and Khalil, \{Tarek M.\} and Lefebre, \{Louis A.\}",
booktitle = "Management of Technology: Growth through Business Innovation and Entrepreneurship.Selected Papers from the Tenth International Conference on Management of Technology",
publisher = "Elsevier",
address = "Netherlands",
}