Changes in objective acoustic measurements and subjective voice complaints in call-center customer-service advisors during one working day

Laura Lehto, Laura Laaksonen, Erkki Vilkman, Paavo Alku

Research output: Contribution to journalArticleScientificpeer-review

Original languageEnglish
Pages (from-to)164-177
JournalJournal of Voice
Volume22
Issue number2
Publication statusPublished - 2008
MoE publication typeA1 Journal article-refereed

Keywords

  • acoustic voice
  • analysis
  • field study
  • inverse filtering
  • occupational voice
  • voice loading
  • voice symptoms

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