There are many examples of problems resulting from inscrutable AI systems, so there is a growing need to be able to explain how such systems produce their outputs. Drawing on a case study at the Danish Business Authority, we provide a framework and recommendations for addressing the many challenges of explaining the behavior of black-box AI systems. Our findings will enable organizations to successfully develop and deploy AI systems without causing legal or ethical problems.
|Number of pages||20|
|Journal||MIS Quarterly Executive|
|Publication status||Published - Dec 2020|
|MoE publication type||B1 Article in a scientific magazine|