Challenges of explaining the behavior of black-box AI systems

Aleksandre Asatiani; Pekka Malo; Per Rådberg Nagbøl; Esko Penttinen; Tapani Rinta-Kahila; Antti Salovaara

doi:10.17705/2msqe.00037

Challenges of explaining the behavior of black-box AI systems

Aleksandre Asatiani^*, Pekka Malo, Per Rådberg Nagbøl, Esko Penttinen, Tapani Rinta-Kahila, Antti Salovaara

^*Corresponding author for this work

Research output: Contribution to journal › Article › Scientific

18 Citations (Scopus)

Abstract

There are many examples of problems resulting from inscrutable AI systems, so there is a growing need to be able to explain how such systems produce their outputs. Drawing on a case study at the Danish Business Authority, we provide a framework and recommendations for addressing the many challenges of explaining the behavior of black-box AI systems. Our findings will enable organizations to successfully develop and deploy AI systems without causing legal or ethical problems.

Original language	English
Article number	7
Pages (from-to)	259-278
Number of pages	20
Journal	MIS Quarterly Executive
Volume	19
Issue number	4
DOIs	https://doi.org/10.17705/2msqe.00037
Publication status	Published - Dec 2020
MoE publication type	B1 Article in a scientific magazine

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Challenges of explaining the behavior of black-box AI systems

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