Catepillar Inc - An overview of service business - A case study.Working paper

Minna Takala

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationCoInS-Seminar, October 18th, 2001
PublisherHelsinki University of Technology, Department of Industrial Engineering and Management
Publication statusPublished - 2001
MoE publication typeA4 Article in a conference publication

Keywords

  • industrial services
  • relationship management
  • stakeholders

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