Business model innovation in smart city IoT ecosystems

Heini Ikävalko, Petra Turkama, Anssi Smedlund

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


This paper looks at smart cities as IoT ecosystems and identifies different actors’ opportunities for business model innovation. Taking a service science approach, it suggests that smart cities enable business model innovation for the three different roles in the IoT ecosystem. The paper describes areas for business model innovation in different value creation dimensions. Thus, the smart city IoT ecosystem can foster improvements in capabilities, technology, partnerships and processes. By identifying these areas, Ideators, Designers and Intermediaries can find opportunities for designing new or modifying their current business models. The paper contributes to the understudied area of business model innovation in smart city IoT ecosystems.
Original languageEnglish
Title of host publicationProceedings of the ISPIM Innovation Summit - Building the Innovation Century
PublisherInternational Society for Professional Innovation Management (ISPIM)
ISBN (Electronic)978-952-335-083-0
Publication statusPublished - 2017
MoE publication typeA4 Article in a conference publication
EventISPIM Innovation Summit: Building the Innovation Century - Melbourne, Australia
Duration: 10 Dec 201713 Dec 2017


ConferenceISPIM Innovation Summit
Abbreviated titleISPIM


  • Business model innovation
  • smart city
  • Internet of Things (IoT)
  • Ecosystem
  • role
  • Value creation


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