Business intelligence solution for evaluating the matching efficiency of public employment services in Finland

Juha Eskelinen, Abolfazl Keshvari

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

We study the performance of public employment services in Finland. In this project, a business intelligence application is developed in close collaboration with the Ministry of Economic Affairs and Employment. This paper focuses on the matching of vacancies and jobseekers. We utilise one-stage data envelopment analysis and panel data to determine the shape of a matching function, and analyse the effects of operational conditions. The performance of the regional public employment service offices is assessed and the required efficiency measures and performance indicators are regularly reported to the decision-makers in the ministry and the offices using a state-of-the-art data visualization software.
Original languageEnglish
Title of host publicationRecent Applications of Data Envelopment Analysis
Subtitle of host publicationProceedings of the 15th International Conference of DEA, June 2017, University of Economics, Prague, Czech Republic
EditorsAli Emrouznejad, Josef Jablonský, Rajiv Banker, Mehdi Toloo
PublisherAston Business School
Pages39-45
Number of pages7
ISBN (Electronic)978 1 85449 433 7
Publication statusPublished - 15 Dec 2017
MoE publication typeA4 Article in a conference publication
EventInternational Conference on Data Envelopment Analysis - University of Economics, Prague, Czech Republic
Duration: 26 Jun 201729 Jun 2017
Conference number: 15

Conference

ConferenceInternational Conference on Data Envelopment Analysis
Abbreviated titleDEA
Country/TerritoryCzech Republic
CityPrague
Period26/06/201729/06/2017

Keywords

  • Public employment services
  • Business intelligence
  • Data Envelopment Analysis
  • Matching

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