Bringing the customer experience to the center of employee experience

Tua Björklund, Miko Laakso

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

21 Downloads (Pure)
Original languageEnglish
Title of host publicationDesign+ Organizational renewal and innovation through design
EditorsTua Björklund, Teo Keipi
PublisherAalto University
Pages148-159
ISBN (Electronic)978-952-60-3783-7
ISBN (Print)978-952-60-3782-0
Publication statusPublished - 2019
MoE publication typeNot Eligible

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