@inproceedings{c763eafad0264245aed397bff65549f2,
title = "Better Results through Continuous Improvement by using EFQM Model - Case Aalto University Lifelong Learning Institute Dipoli",
keywords = "CEE management, continuous improvement, international collaboration, quality assessment, CEE management, continuous improvement, international collaboration, quality assessment, CEE management, continuous improvement, international collaboration, quality assessment",
author = "Kirsti Miettinen and Petri Lyytik{\"a}inen",
year = "2010",
language = "English",
editor = "Leung, \{Colin C. F.\}",
booktitle = "WCCEE 2010 12th World Conference on Continuing Engineering Education, Singapore, 17-19 October 2010",
publisher = "National University of Singapore",
address = "Singapore",
}