Automation Experience at the Workplace - Playing the 1980's Record?

Virpi Roto*

*Corresponding author for this work

Research output: Contribution to journalConference articleScientificpeer-review

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Abstract

When we talk about user experience of automation at work, are we back to the 1980's when computers arrived to the workplaces and automated manual work? We seem to be playing the same record of understandability, usability and automation interaction today as 40 years ago when Human-Computer Interaction (HCI) research gained momentum by studying the same topics. This position paper reviews the HCI waves to explicate the new perspective we should take to user experience research in the 2020's.

Original languageEnglish
Number of pages4
JournalCEUR Workshop Proceedings
Volume2905
Publication statusPublished - 2021
MoE publication typeA4 Article in a conference publication
EventWorkshop on Automation Experience at the Workplace - Virtual, Online
Duration: 7 May 20217 May 2021

Keywords

  • Automation
  • Design for wellbeing
  • Hci history
  • Ux at work

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