Automation Experience at the Workplace

Matthias Baldauf; Peter Fröhlich; Shadan Sadeghian; Philippe Palanque; Virpi Roto; Wendy Ju; Baillie Lynne; Manfred Tscheligi

doi:10.1145/3411763.3441332

Abstract

Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.

Original language	English
Number of pages	6
DOIs	https://doi.org/10.1145/3411763.3441332
Publication status	Published - 8 May 2021
MoE publication type	Not Eligible
Event	ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Virtual, Online, Yokohama, Japan Duration: 8 May 2021 → 13 May 2021 https://chi2021.acm.org/

Conference

Conference	ACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated title	ACM CHI
Country/Territory	Japan
City	Yokohama
Period	08/05/2021 → 13/05/2021
Internet address	https://chi2021.acm.org/

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10.1145/3411763.3441332

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title = "Automation Experience at the Workplace",

abstract = "Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.",

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AU - Baldauf, Matthias

AU - Fröhlich, Peter

AU - Sadeghian, Shadan

AU - Palanque, Philippe

AU - Roto, Virpi

AU - Ju, Wendy

AU - Lynne, Baillie

AU - Tscheligi, Manfred

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N2 - Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.

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Automation Experience at the Workplace

Abstract

Conference

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