@inbook{d3c3ac12e49148e4822d67ddacade1fd,
title = "Asiakkuus rakentamisessa",
keywords = "buying center, construction management, customer, customer chain, customer level, customer relationship, customer relationship management, buying center, construction management, customer, customer chain, customer level, customer relationship, customer relationship management, buying center, construction management, customer, customer chain, customer level, customer relationship, customer relationship management",
author = "Tomi Ventovuori",
year = "2002",
language = "English",
pages = "604--608",
booktitle = "Rakentajain kalenteri 2003",
publisher = "Rakennustieto",
address = "Finland",
}