@techreport{36c8c0cce9674bd8a7de80e70913cea9,
title = "Asiakastyytyv{\"a}isyys rakentamisessa",
keywords = "construction, customer satisfaction, construction, customer satisfaction, construction, customer satisfaction",
author = "Sami K{\"a}rn{\"a} and Juha-Matti Junnonen and Veli-Matti Sorvala",
year = "2007",
language = "English",
isbn = "978-951-22-8830-3",
series = "Rakentamistalouden laboratorion raportteja",
publisher = "TKK Rakentamistalouden laboratorio",
number = "239",
pages = "120",
type = "WorkingPaper",
institution = "TKK Rakentamistalouden laboratorio",
}