Design Science Research Methodology (DSRM) is the most common and heavily referenced methodology in the context of innovation and development in information systems. Its application has extended from information technology systems and processes to many other sectors including services and governance. The purpose of this study is to introduce DSRM as a research tool in forest-sector research and to demonstrate how it was applied in a new service-development process in the area of forest management and in virtual reality. Two DSRM iterations and their evaluation are introduced. The first one concerns forest-owner preferences for various forest-management services including virtual options, and the second concerns an application that is developed and demonstrated to customers either remotely or in-person. The findings indicate that there is a niche group of forest owners at whom the virtual-reality service could be aimed, and that these services do have the potential to meet the objectives of forest-sector companies and forest owners in terms of resource efficiency, improved interaction and shared understanding. The contribution of the study lies in exemplifying the use of DSRM in the forest sector and enhancing understanding of design and forest-owner preferences in the realm of digital services.
- Design science research methodology
- Forest management services
- Forest owners
- Virtual reality