| Original language | English |
|---|---|
| Title of host publication | The 15th QMOD Conference on Quality and Service Sciences, “LearnAbility, InnovAbility and Sustainability”, September 5-7, 2012, Poznan, Poland |
| Editors | J. Dahlgaard S. Dahlgaard-Park |
| ISBN (Electronic) | 978-83-89333-46-9 |
| Publication status | Published - 2012 |
| MoE publication type | A4 Article in a conference publication |
An advanced insight into managing business processes in practice
Juhani Anttila, Kari Jussila
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review