An advanced insight into managing business processes in practice

Juhani Anttila, Kari Jussila

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationThe 15th QMOD Conference on Quality and Service Sciences, “LearnAbility, InnovAbility and Sustainability”, September 5-7, 2012, Poznan, Poland
EditorsJ. Dahlgaard S. Dahlgaard-Park
ISBN (Electronic)978-83-89333-46-9
Publication statusPublished - 2012
MoE publication typeA4 Article in a conference publication

Cite this